Rentier website privacy policy

Dear User! Our goal is to provide you with the highest-quality services. We use your personal data under providing our services. We collect the absolute minimum of data necessary for the provision of services. We understand that you value your privacy. Therefore, we have prepared this document, in which you will find rules for the processing of personal data and the use of cookies in connection with the use of https://rentier.io/

Personal data controller

The controller of your personal data within the meaning of the regulations on personal data protection is Rentier Analytics Sp. z o.o. with its registered office in Warsaw, 00-682, Hoża 86/410, entered into the register of entrepreneurs kept by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number 0000728075, tax identification number [NIP]: 7010818154, REGON number: 369986038.

Should you have any questions regarding the privacy policy, you may contact us at any time by sending a message using the form available at https://rentier.io/contact or by sending a message to the following e-mail address: [email protected]

Key information

While valuing your time, we have prepared a shortened version of the most important information concerning the protection of your privacy. Below we present the most important information "in a nutshell". For more details, see the following part of this document.

  1. By creating a user account, making a complaint, withdrawing from the agreement, subscribing to a newsletter, posting a comment on a blog or simply contacting us, you provide us with your personal data, and we guarantee that your data will remain confidential, secure and will not be shared with any third party without your express consent.
  2. Personal data processing is outsourced only to verified and trusted providers of personal data processing services.
  3. We use Google Analytics analytical tools as well as Google Ads marking tools to collect information about your visits to the web page, such as the subpages you have viewed, the time you have spent on the web page, and the links between the individual subpages. Google LLC uses cookies regarding the Google Analytics and Google Ads service for this purpose.
  4. We use the HotJar analytics tool, which tracks your behaviour within our web pages. Hotjar Limited cookies are used for this purpose. As part of your cookies settings, you can decide whether or not you consent to the use of such cookies in your case.
  5. We use marketing tools, such as Facebook Pixel, to address personalised ads to you on Facebook. This involves the use of Facebook cookies. As part of your cookies settings, you can decide whether or not you consent to us using Facebook Pixel in your case.
  6. We ensure that you can use social features, such as sharing content on social networking sites and social profile subscription. The use of these features may involve the use of cookies by social network administrators such as Facebook, Instagram, YouTube, Twitter, Google+, LinkedIn.
  7. We use our own cookies for the purpose of the proper functioning of the website, in particular the operation of the user’s account and the correct display of the website.

GDPR

GDPR, therefore: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), is a European-wide regulation aimed at the effective protection of your personal data. GDPR is in force as of 25 May 2018.

Rights

In accordance with GDPR, you have the following rights related to the processing of your personal data:

  1. right of access to personal data,
  2. right to rectify personal data,
  3. right to erasure of personal data,
  4. right to restriction of processing,
  5. right to object to the processing of personal data,
  6. right to transfer data,
  7. right to lodge a complaint with a supervisory authority,
  8. right to revoke your consent to the processing of personal data if you have given your consent.

The rules related to the exercise of the aforementioned rights are described in detail in Art. 16 - 21 of GDPR. The above rights are not absolute and you will not be entitled to them in relation to all activities related to the processing of your personal data. An explanation of these limitations can be found later in this document.

Simultaneously, you can ask us at any time to provide you with information on what data we have about you and for what purposes we process it. Simply send a message to the following address: [email protected]

Security

We guarantee that all personal data provided to us is confidential. We ensure that all security and personal data protection measures required by data protection legislation are in place. Personal data are collected with due care and adequately protected against unauthorised access.

External services

Your data may be processed by our subcontractors, whose services we use to process your data and provide services to you.

Hostinger International Ltd. – for storing data on the server,

Fakturownia Sp. z o.o. – for using the invoicing system,

Badesta Sp. z o.o. sp.k. – for the use of accounting services provided by an external entity,

Krajowy Integrator Płatności S.A. – for the purposes of making payments for services,

SendGrid, Inc. – for the automation of the sending of e-mails to users who have registered on the Website,

OVH Sp. z o.o. - for storing data on the server,

Amazon Web Services EMEA SARL sp. z o.o. Branch in Poland - for storing data on the server,

The Rocket Science Group LLC (MailChimp) – for sending a newsletter,

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA – for using Google services.

Moreover, access to your data may be granted to persons working with us on the basis of civil law contracts, supporting our current activities.

All entities to which we outsource the processing of personal data guarantee the compliance with appropriate measures for the protection and security of personal data required by the law.

Some of the IT systems we use to process our data employ servers located in the United States of America (USA). Accordingly, your personal data processed on these systems may be transferred to the United States only to the extent that it is stored on servers. The IT system providers referred to above have joined the Privacy Shield programme, thus guaranteeing an adequate level of protection of personal data as required by European law.

Personal data processing purposes and activities

User Account

We have reduced the amount of data required to open an account on the Rentier Website to the necessary minimum. By creating a user account, the only data we require is your email address. Regardless of whether an e-mail address is in a form that allows us to identify a person or not, we treat each e-mail address as personal data. As part of editing your account details, you can enter your further details.

The data provided to us in connection with opening an account are processed in order to create and maintain an account on the basis of an agreement for the provision of electronic services concluded by registering an account (Art. 6(1)(b) of GDPR).

Account data will be processed throughout the life of the account. When you decide to delete an account, we will also delete all data contained in the account, other than your email address. Your email address is the only unique user ID on the basis of which you may benefit from promotions or periods of free access to the Website. The storage of e-mail addresses allows us to prevent unwanted behaviour by fraudulent users and is therefore of legitimate interest to us. Moreover, deleting your account does not delete information about orders you have placed with us that we need to store due to legal requirements.

You can rectify your account data at any time. You can also decide to delete your account at any time. You also have the right to transfer data as referred to in Article 20 of GDPR.

Payment for a service

When making a payment for a service, you must provide the data necessary to process the payment. Providing data is voluntary, but necessary to place an order.

Data provided to us in connection with the payment process shall be processed for the purposes of payment (Article 6(1)(b) of the GDPR), invoicing (Article 6(1)(c) of GDPR), inclusion of the invoice in our accounting records (Article 6(1)(c) of GDPR) and for archival and statistical purposes (Article 6(1)(f) of GDPR).

Data on payments made will be processed for the time necessary to provide the service, and then until the expiration of the period of limitation of claims under the concluded agreement. Moreover, after this period of time, we may still process the data for statistical purposes. Please also note that we are required to keep invoices with your personal information for a period of 5 years as of the end of the tax year in which the tax obligation arose.

In the case of data on paid services, you do not have the possibility to rectify this data after the payment has been made. You may also not object to the processing of data or demand the erasure of data until the expiration of the period of limitation of claims under the concluded agreement. Similarly, you may not object to the processing of data or request the erasure of invoice data. After the expiration of the period of limitation for your contractual claims, you may object to us processing your data for statistical purposes or request that we erase your data from our database.

You also have the right to transfer the data referred to in Art. 20 of GDPR in relation to the data on paid services.

Newsletter

If you wish to subscribe to the newsletter, you must provide us with your e-mail address via the newsletter subscription form. Providing data is voluntary, but necessary in order to subscribe to the newsletter.

Data provided to us during the subscription to the newsletter are used to send you the newsletter, and the legal basis for their processing is your consent (Article 6(1)(a) of GDPR) expressed when subscribing to the newsletter.

The data will be processed throughout the operation of the newsletter, unless you opt out of receiving it sooner, which will result in the erasure of your data from the database.

You can rectify your data saved in the newsletter database at any time, as well as request its erasure by opting out of receiving the newsletter. You also have the right to transfer data as referred to in Article 20 of GDPR.

Complaints and withdrawals

If you make a complaint or withdraw from the agreement, you provide us with the personal data contained in the complaint or statement of withdrawal, which includes your full name, address, phone number, e-mail address, bank account number. Providing data is voluntary, but necessary in order to make a complaint or to withdraw from the agreement.

The data provided to us in connection with the submission of a complaint or withdrawal from the agreement shall be used for the purposes of the complaint procedure or the procedure of withdrawal from the agreement (Art. 6(1)(c) of GDPR).

The data will be processed for the time necessary to carry out the complaint or withdrawal procedure. Complaints and statements of withdrawal may also be archived for statistical purposes.

In the case of data contained in complaints and statements of withdrawal, you are not able to rectify these data. You may also not object to the processing of data or demand the erasure of data until the expiration of the period of limitation of claims under the concluded agreement. However, after the expiration of the period of limitation of your contractual claims, you may object to us processing your data for statistical purposes or request that we erase your data from our database.

Contact

By contacting us by e-mail, also by sending an enquiry via the contact form, or by calling us by phone, you naturally provide us with your e-mail address as the address of the sender of the message and/or your telephone number. Furthermore, you may also include other personal data in the message. The provision of data is voluntary but necessary in order to establish contact.

In this case, your data is processed for the purpose of contacting you, and the basis for processing is Art. 6(1)(a) of GDPR, i.e. your consent resulting from the initiation of contact with us. The legal basis for post-contact processing is the legitimate purpose of archiving internal correspondence (Art. 6(1)(c) of GDPR).

Based on your consent expressed in the form of a clear confirmation action, your personal data may be passed on to our partners, in particular real estate agents, in order to offer and provide real estate brokerage services.

The content of the correspondence may be archived and we are not able to clearly identify when it will be erased. You have the right to request a record of any correspondence you have exchanged with us (if it has been archived) and to have it erased unless the archiving is justified by our overriding interests, such as defending against potential claims on your part.

Cookies usage policy

Like many other websites, the Rentier Website uses cookies that are added to the Website User’s browser. Cookies are information technology files, in particular text files, which are stored on the terminal device of the Website User.

Consent to the use of cookies

During your first visit to the web page, you will be informed about the use of cookies. Cookies are used to adapt the content of the Rentier Website to the preferences of each user and to optimise the use of web pages; in particular, these files allow us to identify the User’s device and display the web page, adapted to the User’s individual needs, accordingly. You can always change the cookies settings on your browser or delete cookies altogether. Browsers manage cookies settings in different ways. You will find explanations on how to change cookies settings in the support menu of your web browser.

To learn how to manage cookies, including how to disable them in your browser, you can use the support file of your browser. You can learn more about this by pressing the F1 key while using your browser. Furthermore, you will find appropriate tips on the following subpages, depending on the browser you use:

  1. Chrome
  2. Firefox
  3. Safari
  4. Internet Explorer / Microsoft Edge
  5. If you do not disable the use of cookies in your browser settings, you agree to their use.

Please note that disabling or restricting the use of cookies may cause you to find it difficult to use our web pages, as well as many other web pages that use cookies.

The Controller: Rentier Analytics Sp. z o.o. is the entity that places cookies files on the terminal device of the user of the Rentier Website and that accesses them.

Session and persistent cookies

There are two main types of cookies that may be used within the the Rentier Website: session cookies and persistent cookies. Session cookies are temporary files that are stored on a terminal device until you log out, exit the website or turn off the software (web browser). Permanent cookies are stored on the Website User’s terminal device for the period specified in the parameters of cookies files or until they are deleted.

Session and persistent cookies

We use our own cookies to ensure the proper functioning of the web page, in particular the process of ordering and logging in to your account. Our web page, like most modern web pages, uses functions provided by third parties, which involves the use of cookies from third parties. The use of such cookies is described below.

Google Analytics

We use the Google Analytics tool provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This is done on the basis of our legitimate interest in producing statistics and analysing them in order to optimise our web pages.

Google Analytics automatically collects information about your use of the web page. The information collected in this way is usually transmitted to a Google server in the United States and stored there.

Since Google LLC is based in the USA and uses a technical infrastructure located in the USA, it has joined the EU-US-Privacy Shield programme in order to ensure an adequate level of protection of personal data as required by European legislation. In the framework of an agreement between the US and the European Commission, the latter has found an adequate level of data protection for Privacy Shield-certified companies.

You can prevent the storage of data about your use of our web page by Google through the use of cookies and the processing of this data by Google by installing the browser plug-in located at the following address: https://tools.google.com/dlpage/gaoptout.

We also collect demographic and interest data via Google Analytics. As part of your cookies settings, you may decide whether or not you consent to the collection of such data about you.

We encourage you to read Google’s explanations concerning the details of the processing of data within the scope of Google Analytics: https://support.google.com/analytics/answer/6004245.

Facebook Pixel

We use the marketing tools available within Facebook and provided by Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA. As part of these tools, we are targeting or intend to target you with advertisements on Facebook. We pursue this activity on the basis of our legitimate interest in marketing our own products or services.

In order to target you with personalised advertisements for your behaviour on our website, we have implemented Pixel Facebook on our web pages, which automatically collects information about your use of our website with respect to the web pages you view. The information collected in this way is most often transferred to a Facebook server in the United States and stored there.

The information collected through Facebook Pixel is anonymous, i.e. it does not allow us to identify you. We only know what you have done on our web page. However, we would like to inform you that Facebook may combine this information with other information about you collected as part of your use of Facebook and use it for its own purposes, including marketing. Such Facebook actions are no longer up to us, and you can find information about them directly in Facebook’s privacy policy: https://www.facebook.com/privacy/explanation. You can also manage your privacy settings from your Facebook account.

Since Facebook Inc. is based in the USA and uses a technical infrastructure located in the USA, it has joined the EU-US-Privacy Shield programme in order to ensure an adequate level of protection of personal data as required by European legislation. In the framework of an agreement between the US and the European Commission, the latter has found an adequate level of data protection for Privacy Shield-certified companies.

As part of your cookies settings, you can decide whether or not you agree to us using Facebook Pixel in your case.

MouseFlow

We use the MouseFlow tool provided by Mouseflow, ApS, Flaesketorvet 68, 1711 Copenhagen V, Denmark. With the help of MouseFlow, we analyse your behaviour on our web pages, such as the time spent on individual web pages, the buttons you click on, the links you use, and so on. We do this in order to optimise our web pages for your experience. We pursue this activity on the basis of our legitimate interest in the optimisation of our web pages.

MouseFlow uses cookies and other technologies to collect information about your behaviour on the web page. MouseFlow stores this information in an aggregated, anonymised form. Neither MouseFlow nor we will ever use this information to identify you. For more information, please refer to the Hotjar privacy policy: https://mouseflow.com/privacy/.

You may object to your anonymous profile being created and information about you being stored by MouseFlow by referring to this web page: https://mouseflow.com/opt-out/. Furthermore, as part of your cookies settings, you can decide whether or not we can use MouseFlow in your case.

CrazyEgg

We use the CrazyEgg tool provided by Crazy Egg, Inc., 16220 E. Ridgeview Lane La Mirada, CA 90638. With the help of CrazyEgg, we analyse your behaviour on our web pages, such as how much time you spend on each web page, the buttons you click on, the links you use, and so on. We do this in order to optimise our web pages for your experience. We pursue this activity on the basis of our legitimate interest in the optimisation of our web pages.

CrazyEgg uses cookies and other technologies to collect information about your behaviour on the web page. CrazyEgg stores this information in an aggregated, anonymised or pseudonymised form. Neither CrazyEgg nor we will ever use this information to identify you. For more information, please refer to the Hotjar privacy policy: https://www.crazyegg.com/privacy.

Since Crazy Egg, Inc. is based in the USA and uses a technical infrastructure located in the USA, it has joined the EU-US-Privacy Shield programme in order to ensure an adequate level of protection of personal data as required by European legislation. In the framework of an agreement between the US and the European Commission, the latter has found an adequate level of data protection for Privacy Shield-certified companies.

You may object to your anonymous or pseudonymised profile being created and information about you being stored by CrazyEgg by referring to this web page: https://www.crazyegg.com/opt-out. Furthermore, as part of your cookies settings, you can decide whether or not we can use MouseFlow in your case.

Social media tools

Our web pages use or may use plug-ins and other social networking tools provided by social networking sites such as Facebook, Twitter, Instagram, Google, LinkedIn.

By displaying our web page with such a plug-in, your browser will establish a direct connection to the servers of social network administrators (service providers). The content of the plug-in is transferred directly to your browser by your service provider and integrated into the website. Thanks to this integration, service providers receive information that your browser has displayed our web page, even if you do not have a profile with a given service provider or are not currently logged in to it. This information (together with your IP address) is sent by your browser directly to the server of the respective service provider (some servers are located in the USA) and stored there.

If you are logged in to one of the social networks, its service provider will be able to directly associate your visit to our web page with your profile on the social network in question.

If you use a given plug-in, e.g. by clicking on the ‘Like’ or ‘Share’ button, the relevant information will also be sent directly to the server of the respective service provider and retained there.

Moreover, this information will be published on your social network site and will appear to those added as your contacts. The purpose and scope of data collection and further processing and use by service providers, as well as the contact capability and your rights in this scope and the capability to adjust the settings to protect your privacy are described in the privacy policies of the individual service providers.

  1. Facebook – https://www.facebook.com/legal/FB_Work_Privacy,
  2. Instagram – https://help.instagram.com/519522125107875?helpref=page_content,
  3. Twitter – https://twitter.com/en/privacy,
  4. Google – https://policies.google.com/privacy?hl=pl,
  5. LinkedIn – https://www.linkedin.com/legal/privacy-policy.
  6. If you do not wish social networks to associate the data collected during your visit to our web page directly with your profile on a given social network site, you must log out of that social network site before visiting us. You can also prevent the plug-ins from being uploaded on the web page completely by using appropriate extensions for your browser, such as ones blocking the scripts.

Server logs

Using the web page involves sending requests to the server on which the web page is stored. Each request sent to the server is saved in the server logs. Logs include your IP address, server date and time, browser and operating system information. Logs are saved and stored on the server. The data stored in the server logs is not associated with any specific person using the web page and is not used by us for the purpose of identifying you. Server logs are only auxiliary material used for web page administration and their content is not disclosed to anyone other than those authorised for that purpose of server administration.

Clients and partners